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Terms & Conditions

FEES

Enrolment Fees for all classes are payable in full, in advance

CANCELLATION & REFUND POLICY

Most class and event bookings are made many months in advance, and it can be hard for us to resell places the closer to the class/event date we get.

Our cancellation policy is designed to allow customers to change a class booking with minimal penalty when enough notice is given. We will always try and help wherever possible, but please familiarise yourself with our terms of cancellation and transfer before booking especially if you are booking for someone else.

If cancelled more than 28 days before the date of class/event, payments and vouchers will be refunded less a £30.00 per person administration fee.

If cancelled within 28 days of the date of class, payments and vouchers are non-refundable. However, we will endeavour to fill your place and if filled fees will be returned less £30.00 per person administration fee. If we are unable to resell your place in the time remaining, you will forfeit all class fees associated with your booking.

If a person booked on a course fails to attend for any reason, they will not be entitled to a refund or be able to transfer to another course.

CANCELLATION OF COOKERY DAYS AND EVENTS BY METHOD AT SYKES HOUSE FARM

Please note we do require a minimum attendance on all classes and sadly may have to cancel if the appropriate number is not reached. In the unlikely event that we have to cancel a class we will endeavour to offer you a suitable alternative. If this is not possible you will be entitled to a full refund.

TRANSFER OF BOOKING

Requests to transfer to alternative class or date are subject to availability and a transfer fee.

If you inform us of your wish to transfer more than 28 days before the date of class the transfer will be subject to a £20.00 per person administration fee. If you inform us of your wish to transfer within 28 days of the date of the original class date, we will endeavour to fill your place(s) and if so the transfer will be subject to a £20.00 per person administration fee. If we are unable to resell your place in the time remaining, you will forfeit any class fees associated with your booking.

HEALTH AND SAFETY

There is no smoking anywhere inside the buildings. We recommend that visitors wear appropriate clothing, low-heeled and no-scuff shoes (not open toed) in the kitchen.

PROPERTY

Any property including vehicles are brought to the ‘Method’ at your own risk and the proprietors accept no responsibility for any loss or damage to the property of any attendee, nor do they accept any liability for any personal injury.

STANDARDS

Attendees are expected to conduct themselves in accordance with the highest standards during their course and the proprietors reserve the right to order any attendee to leave without reimbursement of fees if the student does not observe such standards and any regulations of The Method or is guilty of unreasonable or improper conduct.

ALTERATIONS

The Method reserves the right under unavoidable circumstances, to alter the timing or content of any course and to make substitutions if required.We reserve the right to make alterations as and where relevant. You will be notified immediately of any changes.

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